Ep. 137 ~ Teams That Get Measured, Get Built ~ Neil Napier
“A V.A. (virtual assistant) is not the first hire you should make, the first hire is a manager or a potential manager.” Neil Napier
On today’s episode, we are welcoming my good friend Neil Napier to the show. Neil hails from Finland and as been running KVSocial for over 3 years. KVSocial is a 7-figure business offers a full suite of social media marketing services for your business. On top of running KVSocial, Neil is an expert in copywriting, team building, webinars, paid traffic, and outscoring. But, that is not our focus today. Today, we are going to chat about Neil’s most recent business and the things he learned from building his team. Neil’s newest business is JobRack.eu. JobRack finds job seekers that specialize in many online tasks from Eastern Europe.
For business owners, especially digital entrepreneurs, there has been a rush of hiring in Eastern Europe for many different jobs and as an entrepreneur, Neil saw an opportunity and decided to capitalize on it. We will go more into depth about this recent phenomenon and the importance of team building.
“We asked the employees how they think their performance should be judged on.” Neil Napier
~Three Critical Functions All Businesses Should Have for Team Building
1.KPI (Key Performance Indicators)
-Indicators that tell you if your business is doing well or not
Ex. Revenue, Advertising, Employee Performance, etc
2. Time Tracking
-See what employees are doing
-See where they are slow and need help
-Makes productivity quantifiable
-Ask the employees to create the process and SOP’s
“In the last four years we’ve done over a million dollars in revenue each year, my parents still tell me to go back to school and finish my Ph.D.” Neil Napier